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Support/FAQs

 
 

Table of Contents

1. When I start GeoHawk, I can't see anything ...?
2. The Object Control window doesn't have any data listed ... ?
3. Why are the objects different colors than normal ... ?
4. How do I return to normal drawing ... ?
5. When I click the Zoom In/Out it zooms too far or not enough ... ?
6. Where is our office located?


When I start GeoHawk, I can't see anything...?

If you start the application and no data is displayed in the Map Viewer, go to the Object Control and make sure that some items are checked. While you are here you may want to check any other data that you will want to view. Click OK on the Object Control to close the window.
If the Object Control has items checked and you still do not see anything, zoom out. Do this by clicking on the Zoom to Full Extent button or the Zoom Out button.

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The Object Control window doesn't have any data listed ... ?

If there is no data listed in the Object Control window, you may need to set a connection to your data. This is done under the File > Data Connection menu.

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Why are the objects different colors than normal... ?

If your objects (pipes, lines etc.) are different colors than usual, go to the Drawing Applications/Themes menu on the map toolbar. It is located in the top right of the application. Click on it and then click on Default to return the application to normal drawing styles. If you would like to see a legend that explains the drawing colors go to Window > Application Legend from the menu.

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How do I return to normal drawing ... ?

If you want GeoHawk to return to normal drawing, go to the Drawing Applications/Themes menu on the top right of the map toolbar and click on Default.

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When I click the Zoom In/Out it zooms too far or not enough ... ?

If the zoom feature doesn't move in or out to your liking, go to the File > Properties menu and adjust the zoom rate to suit you. You can also draw a box while zooming to go to a specified area.

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Where is our office located ... ?

We are located just off I-77, about 10 miles North of downtown Charlotte in Huntersville Business Park.
12446 Willingdon Rd.
Huntersville, NC 28078

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